Privacy Policy


Texas School Health Benefits Program (“TSHBP”) is committed to protecting your privacy. This Privacy Policy applies to the TSHBP website, (the “Website”), and governs data collection and usage. By using the Website, you consent to the data practices described in this Privacy Policy.


Collection of your Personal Information

TSHBP may collect personally identifiable information, such as your e-mail address, name, home or work address, and telephone number. TSHBP also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites. There is also information about your computer hardware and software that is automatically collected by TSHBP. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by TSHBP for maintenance and enhancement of the services TSHBP offers, as well as to maintain quality of the service and to provide general statistics regarding use of the Website.


Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through a public message board, this information may be collected and used by others. However, TSHBP does not read any of your private online communications.


TSHBP encourages you to review the privacy policy of websites you choose to link to from TSHBP so that you can understand how those websites collect, use, and share your information. TSHBP is not responsible for the privacy statements or other content on websites outside of the TSHBP.


Use of your Personal Information

TSHBP collects and uses your personal information to operate the Website and deliver the services you have requested. TSHBP also uses your personally identifiable information to inform you of other products or services available from TSHBP and its affiliates. TSHBP may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


TSHBP does not sell, rent, or lease its customer lists to third parties. TSHBP may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, TSHBP may share data with trusted partners to help us perform statistical analysis, send you emails or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TSHBP, and they are required to maintain the confidentiality of your information. Further, TSHBP does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TSHBP keeps track of the websites and pages our customers visit within TSHBP, to determine what TSHBP services are the most popular. This data is used to deliver customized content and advertising within TSHBP to customers whose behavior indicates that they are interested in a particular subject area.

TSHBP will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TSHBP or the site; (b) protect and defend the rights or property of TSHBP; and, (c) act under exigent circumstances to protect the personal safety of users of TSHBP, or the public.


Use of Cookies

The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.


One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize TSHBP pages, or register with the TSHBP site or services, a cookie helps TSHBP recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses and so on. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the Website features that you customized.

You may accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TSHBP services or websites you visit.


Security of your Personal Information

TSHBP secures your personal information from unauthorized access, use, or disclosure in a controlled, secure environment, protected from unauthorized access.


Payment Information

TSHBP does not collect or retain credit card numbers. We use to process payments made directly to us.’s use of personal information is governed by its own privacy policy which may be viewed at the following website:


Image Reproduction

Any reproduction of images on the Website or other websites developed or controlled by TSHBP is prohibited. Images may not be photocopied, scanned, transmitted, stored in a retrieval system of any nature, or used on the Internet.


Accessing, Correcting, or Removing Your Personal Information

If you would like to review your personal information, correct the personal information you have provided to us, and/or request that we remove your information from our records, contact TSHBP at the address below with the access, correction, or removal request. Each request will be reviewed and responded to in accordance with applicable laws. To cover internal costs for responding to access requests, TSHBP may charge a reasonable fee to individuals desiring access to their Personal Information.


ATTN: Russ Edwards

2175 N Glenville Dr.

Richardson, TX 75082



TSHBP does not intentionally collect information from children under the age of 13 and does not target its website to children. TSHBP’s website is not intended for children and TSHBP endeavors to protect the privacy of children with the help of parents and guardians.



While we make reasonable efforts to be as accurate as possible, TSHBP is not responsible for typographical errors on this site.


Changes to this Statement

TSHBP will occasionally update this Privacy Policy. When updates are made to this Privacy Policy, the version date (located at the bottom of this Privacy Policy) will also be updated to reflect that a revision occurred. We encourage you to periodically reread this Privacy Policy to see if there have been any changes that may affect you. This Privacy Policy is not intended to and does create any contractual or other legal rights in or on behalf of any party.


Contact Information

TSHBP welcomes your comments regarding this Privacy Policy. If you believe that TSHBP has not adhered to this Statement, please contact TSHBP through the contact information listed on our CONTACT US page. We will use commercially reasonable efforts to promptly determine and remedy the problem.


Version: November 2022